Shipping Policy
Shipping Policy
Thank you for choosing Subtle Grace! We strive to ensure your shopping experience is as convenient and satisfying as possible. Below you'll find all the information you need regarding our shipping policy.
Shipping Timeframe:
We aim to dispatch all orders within 7-10 business days from the date of purchase. Once your order has been shipped, you will receive a confirmation email containing tracking information.
Delivery Estimates:
Our standard shipping timeframe for orders is 7-14 business days. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as customs delays.
International Shipping:
We are delighted to offer worldwide shipping to our customers. Regardless of where you are located, we'll ensure your order reaches you in a timely manner. However, please be aware that international deliveries may take slightly longer to arrive due to customs processing in your country.
Tracking Your Order:
To track your order, simply use the tracking information provided in your shipping confirmation email. If you encounter any issues or have questions about your shipment, don't hesitate to contact our customer support team, and we'll be happy to assist you.
Shipping Costs:
Shipping costs are calculated based on the weight and dimensions of your order, as well as your location. You can view the shipping cost for your order during the checkout process before making payment.
Order Changes and Cancellations:
If you need to make any changes to your order or cancel it, please contact us as soon as possible. Once your order has been shipped, we are unable to make any changes or cancelations. Please note that we operate on a strictly no refunds, returns, or exchanges policy. Once an order has been placed and processed, it cannot be canceled, returned, or exchanged for any reason other than if the product is defective or damaged upon arrival.
Lost or Damaged Items:
In the rare event that your order is lost or arrives damaged, please contact us immediately so we can assist you in resolving the issue. We want to ensure you receive your order in perfect condition and will work with you to make it right.
Contact Us:
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at @subtlegrace1@gmail.com. We are here to help and want to make sure your shopping experience with us is enjoyable from start to finish.
We appreciate your support and look forward to serving you again in the future!